Residential Living Recruitment are exclusively working with an award-winning Property Management company specialising in Build to Rent and Single-Family Housing. Our Client has a strong reputation, winning numerous awards and works with clients across the UK.
Due to continued growth within their portfolio, we are seeking a motivated and experienced Operations Support Specialist to manage and enhance the operational efficiency of the business processes, with a focus on administrative tasks, training, and system support.
This is a fantastic opportunity for someone with a Lettings and Property Management background who is looking for an exciting new challenge which will give the opportunity to support and work with all business functions.
Salary: up to £30,000 per annum _ Bonus
Location: Leeds, Hybrid – 2 days WFH
Work Hours: Monday to Friday 9 am – 5:30 pm – No weekends!
Key Responsibilities
- Maintain an indexed electronic library of program information, ensuring compliance with the business requirements and records management systems.
- Carry out administrative tasks within Yardi and other business systems including but not limited to, setting up new users, setting up new units and properties, triaging and offering user support on processes
- Issue training on key business processes
- Conduct process audits and feedback findings to the teams
- Draft process, policy and training documentation for sign off by the Operations Manager
- Assist in maintaining third party agreements and platforms
- Conducting ad-hoc short projects to support the property and Build to Rent teams
- Work within the standard framework and tools for process design and requirements.
- Edit requirements, specifications, business processes and recommendations related to proposed business solutions and projects in alignment with operational plans.
Experience & Knowledge
- Previous experience in a PMS System. Yardi experience is preferable but not essential
- Understanding of residential property management process
- Detailed knowledge of residential lettings legislation
- Organised with a foci of efficiency
If you feel this is the right role for you, then please do submit your CV today.
