As Duty Manager you will manage the day-to-day operations and line management of the front of house areas whilst being the first point of contact for residents and guests to the luxury residential development.
Salary : £39,000
Hours : 4 on 4 off – 7am till 7pm
Location : Central London
Role requirements:
- Experience of working in a high-end customer service establishment and being well presented
- Excellent written and verbal communication skills
- Experience of supervising / managing a team
- Knowledge of key aspects of management practice including principles of effective supervision, performance management, appraisal and employment legislation
Role overview:
- Line management of the Front of House areas (Concierge, Traffic Officers and Security)
- Be a main point of contact, to resolve all residents and visitor’s queries and complaints
- Assist with the required onsite duties and provide excellent concierge services as prescribed by the development
- Take responsibility for the required Health and Safety and Security inspections and activities to assist in keeping the development and workplace a safe environment for all
Please reach out to Francis at Residential Living Recruitment for more info!
