Assistant Communities Manager (Roaming)

Residential Living Recruitment are recruiting for an Assistant Communities Manager (Roaming) for our Client who was established to exclusively manage a UK residential property portfolio on behalf of private investment funds. They focus on delivering an exceptional experience to residents living in quality, yet affordable homes.

Job Overview

The Assistant Communities Manager is a key customer service driven role. The Assistant Communities Manager will focus on conducting viewings with prospect residents, regular building inspections and delivering exceptional customer service through the delivery of community events and support.

Contract: Permanent, Full time

Salary: £28,000 – £30,000 per annum

Location: Leeds (Frequent travel Nationwide).

Working Pattern: Monday – Saturday (at least one Saturday per month)

Location and Travel

Regular travel is required across the portfolio, travel expenses can be reimbursed in line with the expenses policy. Travel may include overnight stays. This role is to support our team of Assistant Community Managers Nationwide, meaning travel across our Nationwide Portfolio will be required.

You will primarily be based in Leeds and required to travel across the below locations:

• Yorkshire
• Midlands – Birmingham
• Southeast – Ipswich
• Northeast – Durham
• Northwest – Liverpool, Manchester

MUST HAVE DRIVING LICENCE AND ACCESS TO PERSONAL CAR.

Key Responsibilities

• Deliver excellent customer service and communicate effectively with residents
• Conduct property viewings within your region
• Build and maintain strong relationships with residents
• Coordinate community events
• Escalate community issues to relevant departments
• Collaborate with the maintenance helpdesk regarding maintenance and repairs
• Proactively work on your own

Experience and Skills

• Personality driven to engage with customers and residents
• Experience working within residential / office spaces / hospitality / property
• Confident IT skills, able to use Microsoft Office applications and multiple business systems
• Experience in customer service in a face-to-face environment

To apply, please submit your updated CV!