RLR are seeking a dedicated and detail-oriented Property Manager to oversee a Build to Rent portfolio. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to managing property operations. This role is essential in ensuring tenant satisfaction, maintaining property standards, and optimising occupancy rates.
Role : Property Manager (Build to Rent)
Location : Manchester
Salary – Up to £40,000 + 10% Bonus
Hours : Monday to Friday, 40 hours per week
What will your key responsibilities be?
- Liaising with all customers from point of move in/tenancy commencement, being the sole point of contact for all customer enquires via email and telephone.
- Organising and managing check-in, check out and unit turn processes and deposit releases.
- Taking ownership of resolving and supporting with any incidents or issues which occur out of hours.
- Responsible for ensuring properties are compliant with legislation and risks are appropriately identified and managed.
- Responsible for logging any defects/repairs and maintenance issues onto database and assigning to relevant party/contractor for swift resolution.
- Carrying out home move in demonstrations, inspections of vacant properties and annual landlord inspections.
- Undertake regular customer and community engagement activities.
- Monthly credit control and arrears management.
- Keeping accurate property management administration records and issuing any relevant notices.
- Work closely with Lettings Team to be available to meet with incoming tenants moving into their new homes, launch events and peak periods.
Key Skills & Experience Required:
- Proven experience in client-facing roles within property management, ideally with a background in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or prominent leasing agencies.
- Possession of an ARLA Qualification is essential.
- Outstanding customer service skills and excellent verbal and written communication skills.
- A dynamic and driven personality, with a strong zeal for the industry.
- Exceptional organizational competencies.
- Demonstrated ability to work autonomously, confidently taking charge, making informed decisions, and initiating actions.
- Proficient in presenting and interpreting information accurately and professionally.
- A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively.
- Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions.
If this sounds like it could be you, contact RLR with your CV and reach out to find out more!
