Property Manager (Build to Rent)

Residential Living Recruitment are working with a large real estate company specialising in Build to Rent (BTR) who develop, own and manage large-scale residential buildings designed for long-term renters.

The property manager will play a key role in supporting the smooth running within a portfolio of rental homes that offer many of the conveniences of urban living, like high-quality amenities and a sense of community, but in a more suburban or semi-rural environment.

Salary: £32,000 – £35,000 per annum + Bonus

Job type: Permanent

Work pattern: Monday – Friday – Site based & some homeworking  

Location: Harrogate, Site based in Leeds and other regional areas

Essential: MUST BE A CAR DRIVER

Duties and responsibilities

Mobilisation

• Set up process to enable smooth handover from builders
• Escalate any necessary snaps and issues identified during handover
• Regular travel to sites for handover of homes

Customer Service

• Be the onsite presence and build a strong connection with the residents and community
• Liaise with residents, on site aftercare teams and contractors to deal with enquiries and resolve issues
• Conduct viewings, defect inspections, move in inventories, check out inspections and regular mid term inspections on-site

Defects Resolution

• Support the Customer Service team during escalations of defects
• Oversee defects process ensuring prompt resolution within service level agreements

Responsive Maintenance Oversight

• Collaborate with teams to address maintenance issues promptly
• Conduct inventories and mid-tenancy inspections
• Monitor work order proposal

Qualifications/Experience/Skills:

• Strong experience within Property Management or Facilities Management
• Professional verbal and written communication skills, and problem solving skills
• IT literate with CRM software and Microsoft Offices
• Desirable IOSH or relevant property qualifications

If you feel this is the right role for you, then get in touch and submit your updated CV today!